Privacy Policy 

Effective Date: November 2024 

Holiday Heating LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website or communicate with us. 

1. Information We Collect 

We may collect the following types of information: 

Information You Provide Directly 

• Name 
• Phone number 
• Email address 
• Service address 
• Information submitted through contact forms 

Automatically Collected Information 

• IP address 
• Browser type 
• Device type 
• Pages visited 
• Usage data through cookies and analytics tools 

2. How We Use Your Information 

We use collected information to: 

• Respond to inquiries and service requests 
• Schedule appointments 
• Provide HVAC repair, installation, and maintenance services 
• Send appointment reminders and service updates 
• Improve website performance and customer experience 
• Comply with legal obligations 

3. SMS Communications 

Holiday Heating LLC may send SMS text messages for: 

• Appointment confirmations
• Service reminders 
• Service updates 
• Internal operational notifications 

By providing your phone number and opting in, you consent to receive SMS messages from Holiday Heating LLC. 

Message frequency may vary. 
Message and data rates may apply. 
You may opt out at any time by replying STOP. 
For assistance, reply HELP or call 313-264-3025. 
We do not sell, rent, or share phone numbers with third parties for marketing purposes. 

4. Third-Party Services 

We may use trusted third-party services such as Google Analytics or advertising platforms to analyze website usage and performance. These providers may use cookies or tracking technologies. 

5. Data Security 

We implement reasonable safeguards to protect personal information. However, no online transmission or storage system is 100% secure. 

6. Children’s Privacy 

Our services are not directed to individuals under 13. We do not knowingly collect information from children. 

7. Your Privacy Rights 

You may request access to, correction of, or deletion of your personal information by contacting us. 

8. Changes to This Policy 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

9. Contact Information 

Holiday Heating LLC 
Grosse Pointe, Michigan 
Phone: 313-264-3025 
Email: holidayheatingllc@gmail.com